Please be aware that subscription orders or payments (if any) can only be cancelled until provision of
Services has commenced. In the event that an unauthorized provision commences prior to Your notifying as
required under the “User Agreement” of such unauthorized nature of the order or payment, we will suspend
provision of Services and the withdrawal of any scheduled payments pending investigation. Following
investigation, it shall be determined at sole discretion of Njoymax whether or not to cancel the Services
and permit a full or partial refund of the payment for unauthorized order or revalidate Your Account
post reverification and revalidation.
The Subscription Fees paid are non-refundable irrespective of whether the Service have been availed
and/or consumed. In event of any fraudulent transaction, we may refund the Subscription Fee during the
Subscription Term post successful verification and confirmation from third-party payment gateways /
service providers, engaged to process and facilitate the payment of the Subscription Fee. Any and all
payments made under the User Agreement are non-refundable, and we do not provide refunds or credits for
any partial-month subscription periods for any and all reason except if You have reason to believe that
Your Account details have been obtained by another without consent. In such an event, you should
immediately contact the third-party payment gateway / payment processing service provider for
resolution.